WELCOME TO PEPPY POSIES

Making custom handmade items to order.  Each design will have a slight variation due to the custom handmade work and love that goes into every order.


PAYMENT

Peppy Posies accepts PayPal and major credit cards as forms of payment.  If you do not have a PayPal account, you can still use PayPal to pay with your credit card or debit card without signing up for a PayPal account.  Payment is due upon receipt of invoice. 

LEAD TIME

Because each piece is made to order, our lead time is order specific and can range from 2-3 weeks depending on size and design complexity.  You will be notified before payment if your order will take longer than 3 weeks.

SHIPPING

Shipping is offered through USPS or UPS and can take between 2-9 days to be received. Shipping costs vary depending on the size and weight of your order.  Ask for an estimate during the checkout process.  Alternatively, free pick-up in the Naperville and Oswego area can be arrange for local customers.

REFUNDS AND EXCHANGES

Unfortunately, payments cannot be refunded on custom orders.  If you are not happy with your order please email peppyposies@gmail.com.  If the error occurs on this end, a replacement will happily be sent out.  If it is a mistake on your end you will be charged.

All changes on orders must be made within 48 hours.


Terms and Conditions 

Last updated: August 19, 2020

Please read these Terms and Conditions carefully before using the www.peppyposies.com website operated by PEPPY POSIES.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact peppyposies.com or peppyposies@gmail.com